I understand how difficult airline employees function. I are already a frequent flyer since the The usa West times. I am the primary to offer the “work properly completed†Coupon codes to attendants on flights, and, I deal with Everybody with utmost regard.
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On landing in Roatan on Feb 14, I learned a bit of my baggage was continue to in Miami And they might have it within the plane on the subsequent flight from Miami to Roatan, the subsequent Saturday!
Modern flight from Austin to Ft Myers on which I had requested wheelchair assistance did not present any jetway help and absolutely very little in Ft Myers from plane to baggage claim and NOONE to ask.
When checking in at IAH, the employees behind the AA desk have been all chatting and discussing vacation. They seem annoyed that we experienced a great number of luggage. The extra perform was acquiring within their way. This wasn't the way in which I expected to begin my trip.
No agent in sight. Flight 1583 delayed delayed and delayed without having data or updates supplied by gate agent. what a nightmare
In no way I repeat hardly ever will I choose American Airways. Once more.Completely unprofessional workforce from the ticket agent to flight attendants. Many of the jokes I have read about this staying a †cattle hauler †airline is however correct in my latest experience.pretty unhappy.
My daughter And that i flew to Barbados for my Palâ€s funeral on Jul 23rd. We experienced a disservice and on the return flight, we ended up forced to wait in excess of an hour to get a wheelchair. It absolutely was aggravating, and as an individual with cardiac wellbeing, it had been to company website some degree scary.
Nonetheless attempting to find another person to help me with my concern. Have despatched a message around the AA web page using a reaction that made no feeling. Have known as and been informed to send out the information. I tried to reaction towards the information that produced no perception And that i been given an e-mail back again stating the e-mail address I responded to is not really is use.
Last but not least we gained all of our bags and naturally amongst my luggage wasn't there. As envisioned it had been shed, my sons auto seat was shed. Precisely the same ladies that experienced lied earlier defined that it had to be there, scanned in.
We will also be sorry which you weren't happy with the complimentary voucher that we supplied. Nevertheless, the voucher was intended to Express goodwill and to help make amends in a way for the insufficient service you claimed. It represents an total we believe to get honest and affordable.
Customers could also American Airways consumer service throughout the e mail mentioned listed here: . We gained an automatic response in a couple of minutes, though the correspondence didn't tackle our question.
I want an tackle to mail a letter to American Airways Client Service, And that i hope you'll reply with this address.
I just acquired off the cellphone with Connie Sanders from the DFW office. I questioned for her name simply because she was so type and helpful to us. I have hardly ever encountered another person so helpful and caring. If all your Associates could possibly be like her you would have a wonderful airline.